Support Center

We're here to help! Find answers or get in touch with our support team.

Get Help Fast

Email Support

myakids1@gmail.com

Response within 24 hours

Live Chat

Available 9 AM - 5 PM EST

Phone Support

(918) 289-7102

Mon-Fri 9 AM - 5 PM EST

Quick Links

Manage Account View Plans & Pricing Browse Library Parent Dashboard

How can we help you?

Account & Membership

Help with login, passwords, and membership management

Login issues
Password reset
Membership changes
Account deletion

Billing & Payments

Questions about billing, refunds, and payment methods

Payment issues
Refund requests
Billing questions
Cancel subscription

Content & Learning

Help with books, activities, and educational content

Book access
Video issues
Progress tracking
Content suggestions

Kids Profiles

Managing kids profiles and parental controls

Add/remove kids
Progress reports
Safety settings
Age-appropriate content

Frequently Asked Questions

How do I cancel my subscription?

You can cancel your subscription anytime by visiting your Account Settings > Membership or by contacting our support team.

What ages is Mya Kids Club suitable for?

Mya Kids Club is designed for children ages 3-12, with content tailored to different developmental stages and reading levels.

Can I use my account on multiple devices?

Yes! Your Mya Kids Club account can be used on multiple devices including tablets, phones, and computers. For the best experience with all features and optimal performance, we recommend using a desktop computer or laptop.

Do you offer refunds?

Yes, we offer a full refund within the first 30 days of your subscription. Contact our support team for assistance.

How do I add more kids to my account?

You can add additional kids profiles in your Parent Dashboard > Manage Kids. Family membership includes unlimited kids profiles.

Send us a message

Can't find what you're looking for? Send us a detailed message and we'll get back to you soon.

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